“Malware is a software designed to infiltrate or damage a computer system without the owner's informed consent. The term is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. As simple as it may sounds, many computer users are still either unfamiliar with the term or have never used it. Instead, "computer virus" is incorrectly used in the common place to describe all kinds of malware, though not all malware are viruses”
Recently, there appear to have been some ‘phishing’ emails sent out to defraud Thai banking customers. Typically, these emails seem to be sent by the bank and direct you to a web site because of “regularly scheduled account maintenance and verification procedure” or a similar alarmist message. Please note that SCB NEVER asks for your personal or account information through email. Please do NOT respond to this type of email
The example of phishing email below
Key to protect yourself
Do NOT respond to any e-mail asking for your login name or password or PIN.
It is strongly recommend that you change your SCB Easy Net password immediately and regularly check your account balance.
If you wish to access the SCB Easy Net, please use your existing bookmark only or enter the URL (Internet address) that follows. For your information, the only address of our web site is https://www.scbeasy.com
Avoid clicking any links attached in e-mails
Security Tips for mobile phone
Do NOT download, open, or keep any SMS, MMS, or programs which may have come from untrusted sources.
Use bluetooth connection only when needed to prevent virus infection.
If you wish to access SCB Mobile Banking, please use your existing bookmark or enter the URL m.scbeasy.com on your handset.
Always check programs on your mobile phone. If any unkown programs are found, immediately switch off to avoid virus spreading and have it checked thoroughly at your phone's service center.
How to change your SCB Easy Net Password
Login to SCB Easy Net
Go to 'Edit Profile' menu
Select 'CHANGE PASSWORD'
Enter your 'Old Password' and create your 'New Password'
Click ' Change Password' button
If you receive any phishing email, please report to us immediately at 02-777-7777 or customer_service@scb.co.th, 24 hours a day
SCB Easy Net Security Measures As SCB Easy Net features banking services provided through the Internet, SCB provides the following optimum personal information security measures:
Fire Wall System A modern security system in which only authorized persons are granted access through the Fire Wall before reaching the data. SCB has implemented Double Firewall Protection to ensure optimal security of your financial information.
Virus Scan SCB has installed an anti-virus program in all its PCs and servers used in providing services to our customers. Virus information is updated regularly, and the bank also has virus-scan-only servers.
Secure Socket Layer (SSL 128-bit) A protocol providing data encryption via browser, to safeguard your information transmission over the Internet from hackers. SCB Easy Net features world standard SSL 128-bit encryption certified by Entrust, a world leader in Internet security solutions.
Data Encryption SCB has strict customer information security measures in place. All customer information is encrypted before transmission to our database to safeguard the information from hackers.
Cookies When you visit some web sites, their web server will send a cookie, a small text file, to your computer via your web browser, which can remember your specific information for future reference. When you revisit those web sites, the web server will read the cookies and then recognize your identity.
However, SCB avoids using cookies as the bank is well aware of personal information protection concerns. Should there be any necessity, the bank would carefully consider the installation, with priority given to customer information security and privacy.
Auto Sign Off You should sign off every time you finish your transactions on SCB Easy Net. In case you forget, the system will automatically sign off in due course for your security.
For your own security:
Accessing SCB Easy Net via public computers
The bank does not recommend using SCB Easy Net services via public computers at Internet Cafes, libraries, or offices which access the Internet via LAN because hackers could install harmful programs to abuse your personal information. Therefore, you should avoid accessing SCB Easy Net services via public computers.
Login Name and Password
Your SCB Easy Net login name and password are private and confidential information. Please note the following recommendations:
Fire Wall System
Virus Scan
Secure Socket Layer (SSL 128-bit) 
Data Encryption 
Cookies 
Auto Sign Off 
